Refund policy

Refund Policy

At ClearEase™, your satisfaction comes first. If you're not completely happy with your purchase, we’re here to make it right.

 30-Day Money-Back Guarantee

You may request a return within 30 days of delivery for any reason.

Whether the product didn’t meet your expectations or you simply changed your mind — just contact us and we’ll assist you with the return process.

 Eligibility for Returns

To be eligible for a return:

  • Item must be in good condition

  • All original accessories must be included

  • Product should not show excessive damage or misuse

We understand that you need to try the product — light use is completely fine.

 Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos or videos.
We will gladly provide a replacement or full refund at no additional cost.

 Refund Processing

Once your return is received and inspected:

  • Refunds are issued to your original payment method

  • Processing time: 5–10 business days

 Order Cancellations

Orders can be canceled within 12 hours of purchase.
After that, the order may already be in processing.